Mr Joe Lapierre
Managing Director/ Chief Executive Officer ERGO Digital ITCONFERENCE DAY TWO: WEDNESDAY 20 MAY 2020
9:00 AM OPENING KEYNOTE: Fusing Digital Experiences and Intelligent Customer Engagement with AI Applications
- Implementing a holistic AI transformation program that touches operations, technology and talent
- Driving cognitive intelligence across all facets of customer interactions and service delivery
- Augmenting AI with your workforce to scale organisational performance and business success
PRE-CONFERENCE WORKSHOP: MONDAY 18 MAY 2020
9:00 AM Driving Continuous Innovations via Healthcare Technology Partnerships
Key Learning Outcomes:
- Assessing the challenges of integrating healthcare technology within your infrastructure and product portfolio
- Providing an open space to test new ideas with employees and technology partners
- Designing lean and agile programmes that drive innovation to improve insurance processes and operations
Check out the incredible speaker line-up to see who will be joining Joe.
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