Ian Felder

Product Marketing Director Genesys

Ian Felder, Product Marketing Director at Genesys, has deep knowledge and experience working in customer experience, specifically around customer journeys. In addition to leading the go-to-market efforts for the Genesys journey management solution, he’s responsible for positioning, messaging, competitive intelligence and sales enablement. Ian has over 20 years of marketing experience — ranging from roles in the music industry to SaaS startups.