Unlocking best in class CX through personalization, predictive CX and intelligent automation

Free CX Network Online Event | December 06 - 08, 2022

Pamela Alvarez

VP, Customer Success Dixa

Pamela is passionate about fostering deep customer bonds and helping you navigate your retention efforts amid a tough market. Using her decades of experience, Pamela enjoys helping our customers build a customer friendship rocket-ship that drives customer loyalty!

Day Three

10:00 AM Supercharge your customer service in 2023

With so much pressure on the economy currently, Customer Service departments are increasingly becoming revenue-generating powerhouses. Solving customer and agent pain points quickly turns into saved hours and productivity improvements that have tangible effects on sales. We're joined by a host of CX experts to give you their latest tips and tricks for CX success in 2023.

 

Join this webinar to learn more about:

  • Using pro-active automation to drive loyalty
  • Focusing on retention rather than acquisition
  • Creating connected experiences across channels