Unlocking best in class CX through personalization, predictive CX and intelligent automation

Free CX Network Online Event | December 06 - 08, 2022

Morgane Lopes

Global E-commerce Director Printemps

Day Two - 7 Dec 2022

10:00 AM How Printemps.com leveraged web3 and NFTs to create a memorable digital experience

The world of web3 and NFTs can be intimidating for companies and consumers alike. However, when implemented with strong branding and a firm sense of purpose, these technologies can expand and augment customer experience. Morgane Lopes, Global E-commerce Director at Printemps.com, joins us to explain how the luxury fashion brand launched their virtual store in just 70 days.

Join this webinar to learn more about:

  • Education to help customers feel comfortable in a virtual environment
  • Creating a memorable digital experience by combining highlights of the real world with the fantasy of the digital world
  • How to leverage NFT technology without overwhelming consumers