Kris Siwi

Kristiani Siwi, used to called Siwie, and I am passionate in People Development and now I am keen to explore the Customer Experience Management – An amazing &  brilliant area. Which bring great impact to business in any industries. I am 44^th years Old, and working in Banking Industry for 20 years especially in Operation area and Service Area as Area Operation Head, Head , Business Continuity Management, Head , Service Quality and now.  Head , CX Management I was graduated from Satya Wacana Christian University – majoring English for Business and took  Tourism specialist Program , my first and forever love industry which is hospitality and Tourism Industry. 

I am a believer of Robin Sharma quotes : Leadership is not about a title or a designation. It's about impact, influence and inspiration. Impact involves getting results, influence is about spreading the passion you have for your work, and you have to inspire team-mates and customers I love singing, reading , designing, Travelling and Observing people. Now, I am in the progress of Strengthening Customer Centric Culture in Maybank Indonesia to become Customer Centric Organization with Service to Sales Spirit by 2022.