Irence Wee
Head of Partner Ecosystem - Watson Customer Engagement
IBM Asia Pacific
Check out the incredible speaker line-up to see who will be joining Irence.
Download The Latest AgendaConference Day One – Wednesday 24 April 2019
Wednesday, April 24th, 2019
11:30 AM Harnessing AI & Blockchain to Transform Customer Experiences
· Putting AI at the centre of your customer experience roadmap
· Acquiring real customer sentiments with text-based analytics and NLP
· Moving beyond transactional to predictive and proactive customer engagement