Andreas Kurniawan
Executive Vice President, Head of Digital Banking & Transformation
OCBCNISP
Check out the incredible speaker line-up to see who will be joining Andreas.
Download The Latest AgendaConference Day Two – Thursday 25 April 2019
Wednesday, April 25th, 2018
11:00 AM OCBC NISP One Mobile: Deploying a Mobile-First Strategy for Profitable Growth
· Building relevant and impactful mobile experience
· Improving user experience and customer engagement on your mobile platforms
· Tapping into strategic partnerships to transform mobile interactions into revenue-growth opportunities
12:00 PM PANEL: Channels Prioritisation and Personalisation for Different Customer Segments
· Evaluating the effectiveness of your channel strategy in meeting diverse customer needs
· Designing and delivering generation and segment-specific channel experiences
· Achieving customer experience objectives through highly effective touchpoints and personalised interactions