LivePerson
LivePerson makes life easier by transforming how people communicate
with brands. We are a leading provider of mobile and online business messaging
solutions, enabling a meaningful connection between brands and consumers over
the entire consumer lifecycle. The world’s most innovative brands use our
conversational commerce solutions to orchestrate humans and AI, at scale, and
create a convenient, deeply personal, conversational relationship with millions
of their consumers.
LiveEngage, our enterprise-class, AI-powered, cloud-based platform,
drives conversational commerce and empowers consumers to message their
favourite brands, just as they do with friends and family. Consumers can now
stop wasting time on hold, get answers to questions, and buy products in the
messaging channels they already use every day – including SMS, Facebook
Messenger, Apple Business Chat, Google RCS and WhatsApp, as well as messaging
on a brand's website or mobile app.
More than 18,000 businesses – including HSBC, EE, IBM, Nike,
L'Oréal and Orange – have launched business messaging with LivePerson to
transform the way they communicate with consumers, and rely on the unparalleled
intelligence, security, and scalability of LiveEngage to reduce costs, increase
lifetime value, and create stronger, more intuitive relationships with
consumers over the entire consumer lifecycle.