26 - 27 November, 2019 | Sheraton Stockholm Hotel, Stockholm, Sweden
Tomas Lykke
Partner
Hilderbrandt & Brandi
Check out the incredible speaker line-up to see who will be joining Tomas.
Download The Latest AgendaConference Day One
Tuesday, November 26th, 2019
9:00 THE UNIGNORABLE LINK BETWEEN CX AND EX
- How should internal structure reflect the convergence between CX and EX?
- Hear examples of companies who are doing this well and the return they are seeing
- What should you be prioritising? Technology or design and culture?
- Employees are the representatives closest to the customer and their brand perception – how do we look after them?