Building a Customer-Centric Culture with AI-Driven Insights
February 18 & 25, 2025 | Free CX Network Webinar Series
By 2025, 60% of organizations with voice of the customer (VoC) programs will supplement traditional surveys by analyzing voice and text interactions with customers, according to Gartner.
As customers’ expectations evolve rapidly, understanding and responding to customer's needs has never been more critical. AI is allowing companies to act on insights faster and with greater precision.
Join us to hear from industry leaders, innovators, and CX experts as they share insights, strategies, and tools for harnessing customer feedback to drive meaningful change.
The power of AI in predicting customer behaviors
93%
of customers say that it's important to them that companies understand their needs and expectations.
60%
of organizations with VOC programs will supplement traditional surveys by analyzing voice and text interactions with customers by 2025
Source: Gartner
56%
of customers are okay with sharing their personal information if it means getting better service
Source: Salesforce
New for 2025
AI-Powered Insights
Predictive models and AI tools that allow companies to identify and address potential issues in advance
Speakers
Brett Townsend
Author
Insights on the Brink
Tim Hoskins
Author
Insights on the Brink
Chloe Chappell
Producer
CX Network
Sahil Shetty
Senior CX Analyst
Lowe's
Our Past Partners
All Access is trusted by
All Access FAQs
Is All Access Free?
Yes! All Access is free to register and attend!
Click on the Register button to secure your place at no cost!
Yes! All Access is free to register and attend!
Click on the Register button to secure your place at no cost!
Where is my access info?
We'll send you an email with your link and all the information you need to join All Access. Add it to your calendar so you don't miss a thing!
Can I invite my team?
Sure! Share your registration link with your team so they can also benefit from all the insight and best practice!
Sure! Share your registration link with your team so they can also benefit from all the insight and best practice!
How do I join All Access?
On the live dates, click on your access link to join our All Access lobby where you will be able to view your sessions and exclusive content!
Partner with CX Network
For more information on how CX Network's All Access webinar series is uniquely placed to help you share your vision with our
global and engaged community audience contact us now!
Unlock a world of CX Insight
Exclusive resources, thought leadership, and a global community of like-minded professionals you won't find on any other platform.
Register for All Access and gain full membership to CX Network. From market reports and case studies to online training and networking opportunities, elevate your customer experience journey with a CX Network membership. Don't miss out on this invaluable opportunity! All yours when you register for this webinar series.
Register for All Access and gain full membership to CX Network. From market reports and case studies to online training and networking opportunities, elevate your customer experience journey with a CX Network membership. Don't miss out on this invaluable opportunity! All yours when you register for this webinar series.
Find out what's coming next!
All Access from CX Network is a fully online experience that enables you to connect, network and learn in a state-of-the-art online environment both live and on demand. Our immersive platform presents you the latest insight and case studies across multiple formats and time zones.
In Partnership With :
©2024 IQPC. All rights reserved.
