January 23, 2024
| Free CX Network Webinar Series
The surging volume of customer data presents businesses with an opportunity to foresee behaviours and promptly address CX challenges in real time. In fact, companies utilizing predictive analytics to enhance CX witness a notable 10% boost in customer retention.
Despite this, the majority of CX analytics programs still heavily depend on historical data and surveys, resulting in delays between gaining insights and acting.
All Access: Predictive CX will focus on harnessing data to drive operational efficiency, reduce churn and enhance customer satisfaction.
Leveraging data to reduce customer churn and increase satisfaction
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75%
of CX professionals say that predictive analytics has helped them to reduce customer churn
63%
of CX professionals say that predictive analytics has helped them to increase customer satisfaction
86%
of CX professionals believe that predictive analytics will be essential in achieving superior CX in the next 2 years
Meet your expert speakers
Sarah Norman
Team Lead, Enterprise
TikTok
Dominic Purvis
SVP, Product & Customer Experience
LATAM Airlines
Alexsandra Reis
Head of Customer Centricity
Bradesco Bank
Derek Carder
Chief Operating Officer
Frontpoint
Annette Franz
Founder & CEO
CX Journey Inc.
Eric Pinatti
Senior CX Manager
Bradesco Bank
Greer Lynch
VP, Marketing
Mavenoid
Our Partners
All Access is trusted by
All Access FAQs
Is All Access Free?
Yes! All Access is free to register and attend!
Click on the Register button to secure your place at no cost!
Yes! All Access is free to register and attend!
Click on the Register button to secure your place at no cost!
Where is my access info?
We'll send you an email with your link and all the information you need to join All Access. Add it to your calendar so you don't miss a thing!
Can I invite my team?
Sure! Share your registration link with your team so they can also benefit from all the insight and best practice!
Sure! Share your registration link with your team so they can also benefit from all the insight and best practice!
How do I join All Access?
On the live dates, click on your access link to join our All Access lobby where you will be able to view your sessions and exclusive content!
Partner with CX Network
For more information on how CX Network's All Access webinar series is uniquely placed to help you share your vision with our
global and engaged community audience contact us now!
Unlock a world of CX Insight
Exclusive resources, thought leadership, and a global community of like-minded professionals you won't find on any other platform.
Register for All Access and gain full membership to CX Network. From market reports and case studies to online training and networking opportunities, elevate your customer experience journey with a CX Network membership. Don't miss out on this invaluable opportunity! All yours when you register for this webinar series.
Register for All Access and gain full membership to CX Network. From market reports and case studies to online training and networking opportunities, elevate your customer experience journey with a CX Network membership. Don't miss out on this invaluable opportunity! All yours when you register for this webinar series.
Find out whats coming next!
All Access from CX Network is a fully online experience that enables you to connect, network and learn in a state-of-the-art online environment both live and on demand. Our immersive platform presents you the latest insight and case studies across multiple formats and time zones.
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