Sri Safitri

Project Director, CX Transformation Telkom Indonesia

Conference Day Two | 4 March

1:45 PM Sharing Telkom’s Journey in Resetting Ecosystem to Transform Digital Experience

·      Building a new ecosystem to connect all digital touchpoints in the digital era
·      Monitoring customer journeys and anticipating needs and issues with proactive support
·      Meeting the new customer standards of speed, efficiency and effortless experience

Check out the incredible speaker line-up to see who will be joining Sri.

Download The Latest Agenda