Shaun Ching has over 15 years' experience in customer
experience strategy, design, analytics and loyalty marketing. Her career in
customer experience spans across North America, Asia and Western Europe, focus
in transportation, retail and finance industries. Shaun thrives on improving
customer experience taking advantage of exciting developments in AI, marketing
technology and digital landscape.
Check out the incredible speaker line-up to see who will be joining Shaun.
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