Nuttaporn Tayananuphut

Head of Customer Experience LINE Thailand

Conference Day One | 3 March

5:15 PM Effective Social Listening for Enhanced Customer Engagement

·      Analysing the efficacy of customer communications and interactions on various social and marketing platforms
·      How community collaboration can improve real-time complaints resolution and feedback management
·      Gaining social insights to better understand the needs and interests of different customer groups

Check out the incredible speaker line-up to see who will be joining Nuttaporn.

Download The Latest Agenda

In Partnership With :

CX Network

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