NORTH AMERICA'S PREMIER INVITATION-ONLY EVENT FOR SENIOR EXPERIENCE LEADERS IN HEALTHCARE

June 24 - 25, 2025 | San Diego

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CX Healthcare West 2024 | Speakers

Speakers

2024 SPEAKERS

Chidebelu Ufodike
Chief of Staff - Healthcare
Walgreens

Eve Cunningham
Chief Virtual Care & Digital Health Officer
Providence

Lawrence Montgomery
Chief Marketing Officer
Baptist Health

Brittany Jaccaud
Chief of Patient Experience
Carl R. Darnall Army Medical Center

Judith Wolfe
Associate Chief Experience Officer
Cleveland Clinic

Romoanetia (Ro) Lofton
System Chief Nursing Officer & Chief Administrative Officer
Alameda Health System

Jennifer Baron
Chief Experience Officer
UC Davis Health

Tracy Abrams
Chief Nursing Officer
Kaiser Permanente

David Weisman
Chief Experience Officer
NYC Health + Hospitals

Keri Hackendahl
System Vice President, Patient Experience, Ambulatory Care Operations
CommonSpirit Health

Sunni Barnes
Vice President, Patient Experience & Survey/Quality Operations
Baylor Scott & White Health

Chantel Johnson
Vice President, Primary Care, Pediatrics, & Care Continuum, Greater Silicon Valley Market
Sutter Health

Kristian Stone
Director - Care Management
Evergreen Health

Tara Kasmarek
Vice President, Operations & Clinical Support Services
University of California Irvine Health

Kimberly Browne
Executive Director, Patient & Family Services
Stanford Medicine Children's Health

Jodi Rosen
Vice President, Innovation & Digital Strategy
City of Hope

Kathleen Roberts
Director, Environmental, Health & Safety
Stanford Medicine Children's Health

Brad Giafaglione
Senior Director, Experience & Operations
University of California Irvine Health

Lisa Schiller
Executive Director, Office of Patient Experience
Children’s Hospital Los Angeles

Julija Gelazis
Senior Director, Patient & Family Experience
Seattle Children's

Laura Kirk
Vice President of External Education, Academy of Communication in Healthcare and Assistant Director, Advanced Practice Providers
University of Texas Southwestern Medical Center

Experience has never held a more pivotal role in healthcare. Positive patient, customer and employee experiences can have a monumental impact on the reputation, revenue growth and loyalty of a brand. Most importantly, positive experiences equate to better care, and better health outcomes, for everyone.

Our expert speaker faculty features a collection of inspiring experience leaders from top healthcare providers and payers. During this unparalleled and immersive two-day experience, attendees will hear personal perspectives and practical solutions to unlock business value and transform patient, customer & employee engagements.

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