“Given the complexity and instability we face in healthcare and the need for ‘speed of execution at scale’, our systems have to become stronger to improve the experience of giving and receiving care. The problem is not our people, it’s our systems, which are perfectly designed to get the results we achieve.” 

Join Korby Miller, a leader in rapid clinical and patient experience transformation. In this presentation, she will break down how building a branded, holistic operating system can drive meaningful change, enable transparency and empower staff to focus on delivering better care and experiences. Learn: 

• How focusing on systems first is what leads to the culture you aspire to 
• Why adopting a systems-based approach by integrating safety, quality, experience and operations leads to better outcomes at scale 
• The power of branding and transparency for creating engagement, alignment and a culture of learning and improvement