CX Healthcare West 2024 | Speakers

Speakers


2024 SPEAKERS


Chidebelu Ufodike
Chidebelu Ufodike
Chief of Staff - Healthcare
Walgreens
Eve Cunningham
Eve Cunningham
Chief Virtual Care & Digital Health Officer
Providence
Lawrence Montgomery
Lawrence Montgomery
Chief Marketing Officer
Baptist Health
Brittany Jaccaud
Brittany Jaccaud
Chief of Patient Experience
Carl R. Darnall Army Medical Center
Judith Wolfe
Judith Wolfe
Associate Chief Experience Officer
Cleveland Clinic
Romoanetia (Ro) Lofton
Romoanetia (Ro) Lofton
System Chief Nursing Officer & Chief Administrative Officer
Alameda Health System
Jennifer Baron
Jennifer Baron
Chief Experience Officer
UC Davis Health
Tracy Abrams
Tracy Abrams
Chief Nursing Officer
Kaiser Permanente
David Weisman
David Weisman
Chief Experience Officer
NYC Health + Hospitals
Keri Hackendahl
Keri Hackendahl
System Vice President, Patient Experience, Ambulatory Care Operations
CommonSpirit Health
Sunni Barnes
Sunni Barnes
Vice President, Patient Experience & Survey/Quality Operations
Baylor Scott & White Health
Chantel Johnson
Chantel Johnson
Vice President, Primary Care, Pediatrics, & Care Continuum, Greater Silicon Valley Market
Sutter Health
Kristian Stone
Kristian Stone
Director - Care Management
Evergreen Health
Tara Kasmarek
Tara Kasmarek
Vice President, Operations & Clinical Support Services
University of California Irvine Health
Kimberly Browne
Kimberly Browne
Executive Director, Patient & Family Services
Stanford Medicine Children's Health
Jodi Rosen
Jodi Rosen
Vice President, Innovation & Digital Strategy
City of Hope
Kathleen Roberts
Kathleen Roberts
Director, Environmental, Health & Safety
Stanford Medicine Children's Health
Brad Giafaglione
Brad Giafaglione
Senior Director, Experience & Operations
University of California Irvine Health
Lisa Schiller
Lisa Schiller
Executive Director, Office of Patient Experience
Children’s Hospital Los Angeles
Julija Gelazis
Julija Gelazis
Senior Director, Patient & Family Experience
Seattle Children's
Laura Kirk
Laura Kirk
Vice President of External Education, Academy of Communication in Healthcare and Assistant Director, Advanced Practice Providers
University of Texas Southwestern Medical Center

Experience has never held a more pivotal role in healthcare. Positive patient, customer and employee experiences can have a monumental impact on the reputation, revenue growth and loyalty of a brand. Most importantly, positive experiences equate to better care, and better health outcomes, for everyone.

Our expert speaker faculty features a collection of inspiring experience leaders from top healthcare providers and payers. During this unparalleled and immersive two-day experience, attendees will hear personal perspectives and practical solutions to unlock business value and transform patient, customer & employee engagements.