Andy is responsible for Talkdesk industry strategy—to develop and deliver first-of-kind customer experience solutions tailored to meet the business needs of large enterprise customers. In the 30 years prior to Taldesk, Andy focused on driving transformational growth strategies across a wide range of industries serving clients like Visa, Schwab, Samsung, BP, eBay, intel, Adidas, United Airlines, AT&T and many others. After many years as a management consultant advising C-Suite executives, as well as operational experience leading business transformation, Andy has a unique perspective on what it takes for companies to grow by focusing on customer experience.
Customer experience is a strategic imperative for maximizing customer lifetime value and the contact center is central to the CX strategy. Join us to hear how Talkdesk helps companies tackle the biggest barriers to transformation.
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