All Access: CX Financial Services 2024
August 20, 2024
| Free CX Network Webinar Series
Customer experience in financial services can vary greatly from one institution to another. Some providers offer a seamless, convenient, and personalized experience that meets customer needs and expectations. Others struggle to provide even basic services in a way that satisfies customers.
Outdated systems, lack of personalized attention and data privacy and ethics concerns often hinder the customer experience. As a result, financial service providers with a strong customer experience have a significant advantage over those that do not.
All Access: CX in Financial Services will center on enhancing customer experience and fostering loyalty via personalized approaches, digital transformation, and voice of the customer (VoC) strategies.
Enhance customer retention through personalization, digitalization and sentiment analysis
Meet your Speakers
Michael Nevski
Director of Global Insights
Visa
Ekaterina Mamonova
Global Lead, Marketing & Customer Experience
Allianz Commercial
Katja Forbes
Executive Director & Head, Client Experience, Insights and Development
Standard Chartered Bank
Gustavo Saiago
Product & CX Director, Birdie, & Former Senior Product Ops Lead
Nubank
Wasim Mushtaq
Managing Director
1CG
Leila Hawkins
Content and Membership Editor
CX Network
Alex Harvey
Financial Services and Insurance Sr. Marketing Manager
Talkdesk
Andy Flynn
Industry and Customer Success General Manager
Talkdesk
Georgina Wilczek
Conference Director
CX Network
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All Access FAQs
Is All Access Free?
Yes! All Access is free to register and attend!
Click on the Register button to secure your place at no cost!
Yes! All Access is free to register and attend!
Click on the Register button to secure your place at no cost!
Where is my access info?
We'll send you an email with your link and all the information you need to join All Access. Add it to your calendar so you don't miss a thing!
Can I invite my team?
Sure! Share your registration link with your team so they can also benefit from all the insight and best practice!
Sure! Share your registration link with your team so they can also benefit from all the insight and best practice!
How do I join All Access?
On the live dates, click on your access link to join our All Access lobby where you will be able to view your sessions and exclusive content!
Partner with CX Network
For more information on how CX Network's All Access webinar series is uniquely placed to help you share your vision with our
global and engaged community audience contact us now!
Unlock a world of CX Insight
Exclusive resources, thought leadership, and a global community of like-minded professionals you won't find on any other platform.
Register for All Access and gain full membership to CX Network. From market reports and case studies to online training and networking opportunities, elevate your customer experience journey with a CX Network membership. Don't miss out on this invaluable opportunity! All yours when you register for this webinar series.
Register for All Access and gain full membership to CX Network. From market reports and case studies to online training and networking opportunities, elevate your customer experience journey with a CX Network membership. Don't miss out on this invaluable opportunity! All yours when you register for this webinar series.
Find out whats coming next!
All Access from CX Network is a fully online experience that enables you to connect, network and learn in a state-of-the-art online environment both live and on demand. Our immersive platform presents you the latest insight and case studies across multiple formats and time zones.
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