NPSx℠ is the new digital customer experience business powered by Bain and Company, world leaders in CX innovation, inventors of NPS™ and the Net Promoter System™. NPSx provides the best of Bain IP expertly designed, packaged and digitally delivered via a suite of four cutting edge products: CX Roadmap℠, Training & Certification, Community Memberships and Kinetics AI℠. Helping companies deliver valuable experiences that enrich their customers’ lives, drive loyalty and accelerate growth.