EXPERIENCE ESSENTIALS – CUSTOMERS AT YOUR CORE – IDENTIFYING OPPORTUNITIES – UNIVERSALLY ACCESSIBLE FINANCE
📅 17 - 18 MARCH, 2025
📍 Hilton Syon Park, London
2024 Sponsors
Join us at the 14th Annual CX Exchange for BFSI UK, on 17-18 MARCH 2025 in London, to directly engage with 70+ UK leaders of Digital Customer Management and CX Leaders looking to discuss their biggest challenges and explore the solutions to help tackle them.
Complete the form below to learn about the available opportunities.
2025 Sponsors
Epsilon
Website: www.epsilon.com/emea/loyalty-programme-ultimate-guide
Epsilon is a global advertising and marketing technology company, routed in identity. We accelerate our clients’ ability to harness the power of their first-party data, so they can activate campaigns across channels and devices—with an unparalleled ability to prove outcomes. Our industry-leading tech connects advertisers with consumers to drive performance... Read More
2024 Sponsors
Boost.ai
Website: https://www.boost.ai/
Boost.ai specializes in enterprise-grade conversational artificial intelligence (AI). Inventor of the world’s most scalable conversational AI platform, Boost.ai empowers enterprises to automate customer service and internal support channels, enhance human efficiency and drive revenue with proprietary self-learning AI and a no-code solution that’s quick to deploy, easy to learn and... Read More
Capillary
Website: www.capillarytech.com
Capillary Technologies is a managed SaaS customer loyalty & engagement solution provider powering over 500 programs with its best-in-class loyalty technology platform and expert services. Founded in 2012, Capillary works with clients across Europe in Financial Services, Telco, Insurance, Retail & eCommerce, including Santander, NatWest Group & Vodafone, creating personalised... Read More
Elsewhen
Website: www.elsewhen.com
Have you ever faced overly complex digital strategies or designs that your engineering team struggles to build? Elsewhen was founded in 2011 out of similar frustrations. We bring together digital strategy, product design, and data to create practical and innovative solutions. Working with leading companies like JP Morgan, Mastercard, and... Read More
Forrit
Website: www.forrit.com
UK-based content management system provider, Forrit, was founded in 2014. Their mission? To give their customers… Speed to market - Forrit One CMS was built to help marketing teams and IT work together more efficiently, through its intuitive UI, custom workflows and low code solution, time-to-market is faster and content... Read More
Foundever
Website: www.foundever.com
Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and... Read More
Liferay
Website: www.liferay.com
Liferay offers the most flexible, scalable, accessible, and secure cloud platform to quickly build, launch, and manage custom digital solutions. With Liferay, customers build personalised omnichannel journeys, deliver seamless digital experiences, unite disparate systems to improve processes while also achieving greater operational efficiencies. We have been recognised by Gartner for... Read More
Medallia
Website: www.medallia.com
Think about the last interaction you had with a company. Was it a good one? Could it have been better? These questions sound obvious, but not to businesses. Most organizations don't know whether your experience with them was good or bad — and how they could improve it in the... Read More
NPSx by Bain & Company
Website: NPSx.com
NPSx℠ is the new digital customer experience business powered by Bain and Company, world leaders in CX innovation, inventors of NPS™ and the Net Promoter System™. NPSx provides the best of Bain IP expertly designed, packaged and digitally delivered via a suite of four cutting edge products: CX Roadmap℠, Training... Read More
Quantum Metric
Website: www.quantummetric.com
Quantum Metric applies machine learning to user behavior to help enterprises increase conversion rates and maximize customer satisfaction. Businesses rely on the platform to record high-fidelity user replays and automatically surface actionable insights that identify, prioritize by impact and help resolve user experience issues across web and mobile. Powered and... Read More
Talkdesk
Website: www.talkdesk.com
Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Our automation-first customer experience solutions optimize our customers’ most critical customer service processes. Our speed of innovation, vertical expertise, and global footprint reflect our commitment to ensuring that businesses can deliver better experiences across any industry and through any... Read More
Treasure Data
Website: www.treasuredata.com
Treasure Data Customer Data Platform (CDP) empowers companies by delivering rich customer insights that drive outstanding customer experiences. Built on a strong data management foundation, our CDP enables brands to securely unify customer data at scale. The platform evolves with your technology stack to future-proof all customer data initiatives. Read More
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