EXPERIENCE ESSENTIALS – CUSTOMERS AT YOUR CORE – IDENTIFYING OPPORTUNITIES – UNIVERSALLY ACCESSIBLE FINANCE
📅 17 - 18 MARCH, 2025
📍 Hilton Syon Park, London
CX Exchange BFSI | Speakers
Our expert speaker faculty features a collection of inspiring CX leaders, who share a common goal – to put the customer at the heart of everything they do. During this unparalleled and immersive two-day experience, attendees will hear personal perspectives and practical solutions to unlock business value and transform customer engagements.
To explore their presentation details, please download the agenda.
Speakers
Chairperson
Melanie Aimer
Former MD Head of International Banking & Global Head of Client Experience: Priv
Former Barclays Private Bank
Former MD Head of International Banking & Global Head of Client Experience: Priv
Former Barclays Private Bank
Meet the 2025 Speaker Faculty
2024 Speaker Faculty
Fergus Murphy
Former Group Chief Customer Experience Officer, Virgin Money and Senior Adviser
Former Virgin Money, Blocksquare
Former Group Chief Customer Experience Officer, Virgin Money and Senior Adviser
Former Virgin Money, Blocksquare
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