Ze Ming Chan

Head, Growth Innovation Foodpanda

Customer Service Excellence Theatre - Wednesday, 19 March 2025

3:50 PM Presentation: Building Customer Loyalty & Engagement in a Competitive Landscape

• Identifying customer pain points to create a personalised experience

• The role of digital tools and data analytics in building strong customer relationships and improving engagement

• Strategies for delivering exceptional customer service and creating lasting impressions that foster loyalty


Check out the incredible speaker line-up to see who will be joining Ze Ming.

Download The Latest Agenda