Asia’s #1 Event For All Industry Leaders Impacting
Their Customer Journeys’ Lifecycle & Ecosystem

19 - 20 March, 2025 | One Farrer Hotel, Singapore
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Sebastien Boisseau

Regional Digital Customer Engagement, Innovation, Business Transformation Menarini Asia-Pacific

Customer Service Excellence Theatre - Wednesday, 19 March 2025

1:20 PM Fireside Chat: Leveraging Disruptive Technology for Customer Service Excellence while Maintaining a Human Touch

• Learning the benefits of disruptive technology in enhancing customer service.

• Implementing technology in customer service operations while maintaining a human touch.

• Measuring the success of technology-enabled customer service initiatives.


Check out the incredible speaker line-up to see who will be joining Sebastien.

Download The Latest Agenda

In Partnership With :

CX Network

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