Sebastien Boisseau

Regional Digital Customer Engagement, Innovation, Business Transformation Menarini Asia-Pacific

Customer Service Excellence Theatre - Wednesday, 19 March 2025

1:20 PM Fireside Chat: Leveraging Disruptive Technology for Customer Service Excellence while Maintaining a Human Touch

• Learning the benefits of disruptive technology in enhancing customer service.

• Implementing technology in customer service operations while maintaining a human touch.

• Measuring the success of technology-enabled customer service initiatives.


Check out the incredible speaker line-up to see who will be joining Sebastien.

Download The Latest Agenda