Join us at the Customer Insights & Analytics conference as we talk through the future of customer insights and how to move with your customer!
Big Ideas Keynote Session | Creating a Shared World between Insights and Execution: Understanding Your Customer Better by Turning Your Existing Data into Real Life Personas |
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C-Suite Debate | Plan & Act: Bringing Value to New Ways of Working by Using Insights to Measure Customer Loyalty |
Meet Your Network! | Break the ice and exchange linkedin profiles as you interact with leaders across the conference hall in our speed networking session! |
Lightning Talks | Data to Drive Personalisation: Using Research and Insights to Shape Customer and Marketing Behaviours |
Inspiration Keynote | No Data is Perfect: Addressing the Blind Spots in Your Key Performance Metrics to Shape Future Strategy |
Welcome to White Space! | White Space is an opportunity for all members of your organisation to come together and debrief their learnings over the day. Led by one industry leader per group, come together and discuss what you learnt and what you can do differently to shape your organisation. |
Industry Panel | Managing Your Customer Data in the Right Ways: Building an Internal Culture that Respects Customer Information |
TOMORROW'S WORLD | Join us for tomorrow’s world as we discuss what the future of the customer will hold! Will we deep dive too far the automation track until there’s no going back? Will we be able to review customer values and predict patterns before they ever happen? Join the conversation and find out! |