THE LONGEST RUNNING & LEADING EVENT FOR CX PROFESSIONALS IN AUSTRALIA & NEW ZEALAND
Redesign to Align with the New Business Priorities Post Pandemic
18 – 20 May 2021
| Doltone House Hyde Park, Sydney & Virtual
Joel Goodsir
Head of Marketing Inspiration PaintsHybrid Day One: Wednesday, 19 May 2021
9:00 AM Strategy Design: Where Technology and Customer Experience Meet in Your Overall Brand Journey
As a highly personalized and relationship-driven company, Inspiration Paints have achieved a lot in their shift to virtual in light of the 2020 pandemic.
Joel Goodsir, Head of Marketing at Inspiration Paints, will deliver a case study on the work his team did to launch a full-scale ecommerce strategy. This led to an increase in sales and stronger brand loyalty over the last 12 months.
