Jean Zhou | 周婧

Customer Experience Director | 消费者体验总监
Michelin | 米其林中国

Check out the incredible speaker line-up to see who will be joining Jean.

Agenda Day 1 峰会第一天

Monday, November 19th, 2018

· Keeping pace with changing customer expectations and setting new customer experience standards in China

· Making the shift towards customer-centricity with strategic investments in people, process and technology

· Implementing effective customer-focused strategies to deliver greater customer value and business growth