Andrew Wei | 魏安达

General Manager – Tele Customer Service Centre | 电话客户服务中心总经理
Sinosafe General Insurance Co.,Ltd | 华安财产保险股份有限公司

Check out the incredible speaker line-up to see who will be joining Andrew.

Agenda Day 2 峰会第二天

Wednesday, November 20th, 2019

· Working with structured and unstructured data across CRM systems and marketing campaigns

· Acquiring customer insights and business intelligence to transform product, sales, marketing and service

· Improving customer experience with data-driven personalisation and interaction programs

<处理客户关系管理和营销活动中的非结构化和结构化数据

<获得转变产品、销售、营销和服务的客户见解和商业智能

<利用数据驱动的个性化及互动计划改善客户体验