请阅读文章 - 通过人工智能和机器人流程自动化技术提高效率和改进客户体验

IBM研究表明，本地区每年花费一万亿美元用于接听2650亿次客户服务电话。尽管呼叫中心行业取得了重大技术进步和创新，但数十亿次的呼叫都不令人满意，估计50%的呼叫没有得到解决方案。在数字化时代，仍然存在对快速、高效和全面有效客户服务的需求，然而服务水平则尚未达到要求。

Please note: That all fields marked with an asterisk (*) are required.

First Name *

Last Name *

Job Title *

Company Name *

Email Address *

Telephone *

Mobile Telephone

Country *

Where did you hear about us?

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.