Read the 4th Annual Customer Experience China Summit Full Agenda

The summit will be held on 19-20 November 2019 in Shanghai.

2019 Event features:

Unbeatable case studies from – Didi Chuxing, JD.com, Sanofi, Sunshine Insurance Group, GAP , Dah Chong Hong and more
12 Interactive discussion groups focused on: “Customer Care Management”, “CX & Marketing” and “Customer Operational Excellence”
More than 30 speakers from Dalian Wanda Group, Nestlé Nespresso SA, BSH China, Ctrip , Maersk China, etc.

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