Asia's #1 Customer Experience
Leaders Platform

19 - 22 November, 2024 | Suntec Singapore Convention and Exhibition Centre, Singapore
Be A Sponsor
Register Now

300+

ACROSS CX ASIA WEEK MAIN CONFERENCE,  DIGITAL MARKETING ASIA, CX ASIA AWARDS DINNER

60+

INDUSTRY-LEADING SPEAKERS

72%

CX & MARKETING DECISION-MAKERS

12

AWARDS CATEGORIES

2

INTERACTIVE KNOWLEDGE VISITS

1

DIGITAL MARKETING THEATRE

Thrive or Die? Navigating the AI Tsunami in CX

Dominique Rose Van-Winther, LinkedIn’s Top Voice for Artificial Intelligence and CEO of Final Upgrade AI, will deliver the Big Idea Keynote at CX Asia Week 2024.

With over two decades of tech advisory shaping the digital landscape with global leaders, Dominique is a global authority on AI and its transformative impact on customer experience, working with giants like Coca-Cola, Google, and SABIC.

Discover how AI is set to revolutionise your industry, learn to future-proof your CX strategy, and unlock the secrets to crafting mind-blowing customer experiences.

Don’t miss this opportunity to gain a competitive edge in the age of AI.

View AgendaREGISTER NOW

The Customer Experience Revolution Starts Now!

CX Asia Week returns for its 12th edition, themed Experience Revolution: Design the Journeys Customers Crave.

Join over 60 industry leaders for a week of immersive learning. Sharpen your strategies with in-depth case studies, interactive discussions,
and workshops exploring cutting-edge trends like Micro-Segmentation, Seamless Personalisation, Data-Driven CX Strategies, Generative AI, and Employee Experience.

Go beyond theory: Witness CX in action with exclusive visits to Changi Experience Studio and NCS Office. Celebrate industry excellence with your peers at the prestigious CX Asia Excellence Awards Ceremony.

Unlock the power of data and master personalisation for the dynamic Asian market at the expanded Digital Marketing Asia on-floor theatre.

MAIN CONFERENCE
19 - 22 NOVEMBER

CX Asia Main Conference focuses
on best practices in enterprise-level
CX strategies

EXPLORE THEME

MARKETING CONFERENCE
20 - 21 NOVEMBER

Digital Marketing Asia highlights excellence
in marketing strategies in the
dynamic marketplace

MASTER DMA

AWARDS DINNER & NETWORKING
20 NOVEMBER

CX Asia Excellence Awards Ceremony
celebrates the highest level of achievement
and excellence in Asia

CELEBRATE CX

Relive CX Asia Week

Take a look at an amazing week last year at #CXASIA week. We learned, we networked, and we made many new unforgettable memories.

Secure your seat early! Don't miss your chance to network with CX elites, decision makers and leaders from across industries looking to make a difference in their customer experience strategies!

Unlocking CX Excellence

Uncover fresh perspectives from 60% new CX leaders. Check out the complete 2024 CX speaker lineup for Asia.

Elevate Your Customer Experience: What's New in 2024?

Interactive
Knowledge Visits

Explore cutting-edge CX strategies at Changi Airport Group and NCS Singapore

Walk the Talk

5-time CX Award
Winner Insights

Learn from Bumrungrad International Hospital's award-winning patient journey

Learn Best

6 Cases: Personalisation & Employee Happiness

Discover winning strategies from ZALORA, Tokopedia, IRAS, Woodlands Hospital, NTUC Income, and JLL.

Get Personal

Gen AI & The Human Touch Focus Day

Unlock the power of AI while keeping the human connection.

Unleash Power

Bigger &
Better DMA

Level up your digital marketing strategies at the Digital Marketing Asia Theatre.

Master DMA

Unlock Growth: Sponsor CX Asia Week 2024

Elevate Your Brand as a Leader in CX

As Asia's #1 Customer Experience Leaders Platform, partner with us and position yourself as a trusted source for the region's thriving CX community 

Connect with the Right Audience

Network with 72% CX and Marketing decision-makers in Asia looking for innovative solutions and strategic partnerships

Maximise Your Reach And Results

Whether you're looking to generate leads, showcase your expertise, or build brand awareness, we have the perfect solution to help you achieve success

DOWNLOAD SPONSORSHIP GUIDE

CX Insights and Inspirations

Get practical learning points from peers and industry experts through our collection of reports, whitepapers, interviews and many more.

READ CX ASIA INSIGHTS

Unlocking 10 Years of CX Excellence
Lessons from Top APAC Brands

Discover how award-winning Asian brands are achieving CX excellence. This report explores their innovative strategies and offers valuable lessons to benchmark and elevate your own customer experience efforts.

DOWNLOAD

The Future of CX

Uncover the future of customer experience (CX) in this eBook. Discover trends shaping CX dynamics and how businesses can leverage data and personalisation, inspired by insights from industry leaders like McDonald's and AB InBev.

DOWNLOAD

Next in CX: Change Champions,
Challenges and Connections

Discover how CX leaders handle personalization, navigate the digital landscape, invest in CX technologies, and grapple with the ongoing balance between technology and human elements.

DOWNLOAD

CX Asia Week Highlights

Over 180 leaders in Asia gathered to learn and explore the best case studies in CX

VIEW GALLERY

Foundation Event Partner

logo image

Knowledge Partners

logo image
logo image

Testimonials from #CXAsia Delegates on Their Experiences

CX Asia Week is the pinnacle of all CX Conferences. It brings best speakers, best experiences which gave me a different perspective to Customer Value Proposition. Highly recommended.

Head of Marketing - Union Assurance PLC

A must attend event in Asia. Bringing together Asia's top executives not only in CX but also in Automation, AI as well as some of the most innovative companies in this fast growing industry.

Director, Global Customer Operations - Expedia Group

This is awesome and amazing as you got to know the best CX practices in Asia.

Head, Customer Experience & Engagement, e-Channel - Etiqa Life Insurance Berhad

Some really insightful presentations about what some best in class companies are doing, why and how.

VP, Customer Services, APAC - PayPal

As a first time attendee, it was a good introduction to a lot of new ideas, great companies, and excellent practices that every company could leverage on.

Group General Manager - Stellar

I have had such a pleasant experience working with all the team members from IQPC! Top notch team! You’ve made everything so seamless & in order, for us (Shell) and we are grateful.

Delivery Lead - Shell