Why Attend CX Asia Week 2023?
Discover Inspiring Leadership
With internationally renowned Big Ideas speaker(s) and over 80% new speakers from CX Leaders across Asia and beyond this truly is the place to find out what’s cutting-edge within the CX space.
Forge New Connections
With attendees from local and multi-national blue chip companies our drinks receptions, awards night, focused discussion groups, conference, exhibition, and networking hall are the perfect places for you to connect with colleagues old and new.
Tailored Advice Just for You:
Get expert advice on the exact operational problems you face at our dedicated exhibition hall where you will meet an array of technology and solutions providers with solutions to improve operational efficiency to customer excellence.
Celebrate Success!
There's a lot to be proud of and the CX Excellence Awards is your chance to celebrate yours and your team achievements, which translated into benefits across the business, and through to your customers.
Grow Your Business
CX Asia showcases some the most cutting edge technology and service providers in the CX community. With live demonstrations and interactive exhibits it is THE place to view and select potential tech investments.
Benchmark Success
Online benchmarking sessions, live polling, crowd-sourced Q&A, Leaders Forum Discussion, exhibition, and facilitated networking all focused on giving our customer a voice at the event. Engage, share and empower yourself at this truly interactive event.
Which CX Event Should I Attend?
Unsure about which CX event would best serve your needs? Here's a comparison chart for a clearer picture!
P.S. To view the comparison at a glance - please use desktop view.
20 – 23 November 2023 | SG
Asia’s #1 Platform for the Region’s CX Leader
Format:
- Conference
- Exclusive Speed Networking
- Intimate Discussion Groups
- Private Lunches
- VIP Boardrooms
Overview:
Championing Customer Intelligence and Loyalty to Do More with Less
KEY THEMES:
- Monitising CX
- Customer Intelligence
- Hyper-Personalisation
- Re-Evaluate your Tech-Stack
- Customer Loyalty
Who will attend?
Chief Customer Officer, Chief Marketing Officer, Chief Digital Officer; as well as VPs/ Directors/Heads or Managers across the core functions:
- Customer Experience
- Digital Marketing
- Digital
- Innovation
- Transformation, Technology
- Customer Success
CX Technology & Solutions Providers
26 – 27 March 2024 | SG
#1 Meeting Place for Asia’s CX,Technology, Marketing, data & Digital Experience Community
Format:
- Mega Exhibition
- Main Stage Premium Sessions
- Complimentary Access Theatre Sessions
- Wide range of Networking Opportunities
- Non-stop Interactions over a 2-day Exhibition
- Potential Partnerships with Industry Practitioners and Cutting-Edge Solution Providers
Overview:
Connecting the Dots to Explore What’s Next in Business and Customer Disruption
KEY THEME:
- The CX Metaverse
- Gamification for Enterprise
- Customer Service Excellence
- Conversational AI
- Employee Experience
- Shopper Experience
Who will attend?
Chief Customer Officer, Chief Technology Officer, Chief Marketing Officer, Chief Data Officer; as well as VPs/ Directors/Heads or Managers across the core functions:
- Customer
- Marketing
- IT & Technology
- Data
- Operations
- HR & Employee Experience
- Retail & Operations
CX Technology & Solutions Providers
16 – 19 July 2024 | SG
Asia’s Leading Contact Centre Event
Format:
- Conference
- Exclusive Speed Networking
- Intimate Discussion Groups
- Private Lunches
- VIP Boardrooms
Overview:
Future-Proofing Digital-First Customer Operations & Engagement Hubs
Main Conference Streams:
- Building Super Agents in your Hybrid Centres
- Digital Contact Centre Operations
Who will attend?
Chief Customer Officer, Chief Operations Officer; as well as VPs/ Directors/ Heads or Managers across the core functions:
- Contact Centres
- Customer Support & Care
- Customer Operations
- Customer Service
CX Technology & Solutions Providers
Attend all 3 CX events and explore the endless capabilities to improve service excellence!
If you like to attend 2 or more CX events, package discounts are available. Contact our Marketing Lead, Melanie Ong for more information at Melanie.Ong@iqpc.com.sg
