Tetherfi delivers rich-media, conversational, in-app customer engagement for Sales and Service. Integrating Tetherfi’s in-app customer engagement platform components with the Tetherfi SDK / API, your customers can initiate voice, chat, and video conversations through branded mobile apps, popular messaging platforms and corporate websites. Conversations can start off as self-service—assisted by industry leading chat bots or Tetherfi’ s multi-channel virtual assist—and then seamlessly connect to a live agent.
Our modular architecture simplifies and enriches the digital customer journey cost-efficiently & agility. Our platform delivers a consistent user experience and interface across on-premise, hosted, hybrid and pure-cloud deployments.