At NXAI, we are obsessed about using AI to empower organizations of all sizes to deliver exceptional personalized customer experiences anywhere anytime across digital, social and voice. Our next-gen one-stop AI-powered CX platform, NXLINK, encompasses both CPaaS & CCaaS with unparalleled AI capabilities is designed to help organizations to heighten CX, reduce costs, provide superior service quality, increase agent productivity and increase operational efficiency. Our continuous innovation in next-gen AI domain includes AI digital automation, predictive AI proactive outreach, AI bot agent both voice and text and real-time AI assistant for agent to drive better CX and EX.