CloudCherry is a leading Customer Experience Management (CEM) platform that is changing the way organizations around the globe listen to customers and manage experiences. It brings together a journey-based approach, seamless integrations, and predictive analytics to empower business leaders to proactively tackle churn, increase recommendations and drive retention. With its flexible deployment architecture and innovative Customer Experience framework, global enterprises can seamlessly track, manage and improve key metrics such as NPS and CSAT in real-time. CloudCherry helps leaders map customer journeys and capture omni-channel feedback at every interaction, empowers every employee within the organization with data-driven insights and real-time actionability, and integrates with leading business tools & systems of records to make CX a key driver of growth and profitability.
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