Leveraging its global presence in over 80 countries and vast experience managing over 4.8 billion square feet of real estate, JLL Singapore champions a unique approach. They believe the key to exceptional customer experience lies in employee happiness and engagement.  JLL argues that investing in employee experience delivers a higher return on investment than traditional cost-cutting measures in real estate. By prioritising employee well-being, JLL empowers its workforce to deliver superior service to stakeholders, creating a powerful link between employee experience and customer experience. 

• Learn how engaged employees lead to a better customer experience, driving business success 
• Hear about JLL's data-driven approach helps identify employee experience gaps and maximize the impact on customer experience  
• The evolution of employee experience delineating between on-stage and off-stage