Martin has established a background in support, services and development of software solutions in the compliance accounting and imaging industries over the past 28 years. Based in Australia and Singapore, he has been responsible for the international deployment of service solutions for Fuji Xerox customers across the Asia Pacific region. In his current position of GM Customer Service Excellence at Fuji Xerox, Martin is responsible for the benchmark Online Support platform that attracts more than 5.8 million customer visits each year.