This unique program offers a behind-the-scenes look at how cultivating a thriving Employee Experience (EX) that translates to exceptional CX. Witness firsthand how employees are empowered through comprehensive training, cutting-edge tools, and a culture of ownership. 

Employees who feel they have opportunities to grow and develop are more likely to be engaged and passionate about their work. This passion can translate into a more positive attitude towards customers. NCS is setting itself up for success in terms of customer experience. When employees are happy and engaged, it is shown in the way they interact with customers – and that’s what you’ll see on this interactive knowledge visit!

The Interactive Knowledge Visit will include:

• Corporate presentation from Gerard Koh, VP, Special Projects, Singtel
• Interactive Q&A session
• Guided tour of the site’s operating premises