Asia's #1 Customer Experience
Leaders Platform

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Dr. Bishoy Sawiris

Chief Data Officer GB Corp

19 June 2025 | Main Conference Day 2

10:10 AM Keynote Panel Discussion: The CDO's Masterclass: Transforming Customer Data into Commercial Value

• Beyond vanity metrics: New frameworks for measuring data-driven CX initiatives.

• Creating a single source of truth while managing multiple customer data sources.

• Real-world examples: How leading Asian brands are monetising customer intelligence.

2:20 PM Case Study: A Deep Dive into How Data Management & AI are Reshaping Customer Experience

• Data as the Foundation of CX Excellence

• AI-Powered Customer Journey Transformation

• Data-Driven Insights for Personalization

• Future Trends in Data Management and AI

Check out the incredible speaker line-up to see who will be joining Bishoy.

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In Partnership With :

CX Network

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