Arindam Dey Sarkar

DGM - Service Excellence and Hospitality Woodlands Multispecialty Hospital, India

21 November 2024 | Main Conference Day 2

3:20 PM The Future of Customer Experience Analytics: How AI and Machine Learning are Revolutionising CX Insights

Woodlands Hospital carries a remarkable legacy. Since 1947, they've served not only the community but also iconic figures like Mother Teresa. Their dream of becoming a leading healthcare provider in India is fueled by a commitment to global standards and cutting-edge technology. This dedication to progress extends to their embrace of Artificial Intelligence (AI) and Machine Learning (ML) to transform the patient experience.  

  • How AI & machine learning are revolutionizing CX insights 
  • Automate analysis, predict customer behavior, and find hidden gems in your data 
  • Uncovering hidden patterns in data that traditional methods miss 


Check out the incredible speaker line-up to see who will be joining Arindam.

Download The Latest Agenda