Amit Thard

Director of Omnichannel Strategy GE Healthcare

20 November 2024 | Main Conference Day 1

11:20 AM Panel Discussion: Building Lasting Relationships with Targeted Engagement

  • How can micro-segmentation help companies identify and prioritise loyal customer segments? 
  • Effective strategies for designing targeted loyalty programs based on micro-segment insights 
  • How can micro-segmentation be used to predict customer churn and implement retention strategies for at-risk segments? 
  • Challenges and ethical considerations when personalising loyalty programs based on micro-segmentation 
  • Bridging the gap between digital natives and digital adopters 

Check out the incredible speaker line-up to see who will be joining Amit.

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