Empowered Employees, Empowered Customers: Unleashing the Customer Experience Potential Through EX
Join us for an exclusive interactive knowledge visit to NCS Hub during CX Asia Week.
Discover how NCS is cultivating a thriving EX culture that empowers employees with training, tools, and ownership. Witness firsthand how this translates to outstanding customer engagement.
Engage with Gerard Koh, VP, Special Projects, Singtel, as he shares insights on this transformative journey.
And that's not all. Immerse yourself in the future of work at the NCS Hub. This state-of-the-art space, designed to inspire and connect, is a testament to NCS commitment to employee wellbeing and collaboration. From AI-powered gyms to nature-inspired workspaces, you'll see how they're creating an environment where innovation thrives.
Don't miss this opportunity to learn from the best and experience the future of work firsthand.
12:30
Journey to NCS Hub
14:00
Empowered Employees, Empowered Customers: Unleashing the Customer Experience Potential Through EX Learning Module and Q&A session with Gerard Koh, VP, Special Projects, Singtel
15:00
NCS Hub Guided Tour
15:45
Networking Session
Presented by:
Gerard Koh VP, Special Projects, Singtel
Check out the Interactive Knowledge Visits to NCS Hub and Changi Experience Studio that are available with a Full Delegate Pass!
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