Unlocking 10 Years of CX Excellence: Lessons from Top APAC Brands

Unlocking 10 Years of CX Excellence: Lessons from Top APAC Brands

As the CX Asia Excellence Awards mark a decade of achievement, this report explores how they recognise top brands in Asia Pacific for their commitment to exceptional customer experience (CX).

Get insights and inspiration from award winners like Bumrungrad International Hospital (Gold in Best Brand Experience), AIA Group (Best Customer Experience), DHL Express Malaysia (Best Contact Centre), and Indosat Ooredoo Hutchison (Best Customer Experience Team). Discover how they're achieving CX excellence through innovative strategies and initiatives.

Download the report and:

  • Learn valuable lessons from industry leaders
  • Benchmark your CX efforts against the best
  • Gain inspiration to take your CX to the next level

PS: The CX Asia Excellence Awards are free to enter for organisations and individuals! Submit your CX initiatives that impacted customers between January 2023 and 2024 for a chance to be recognised as a CX leader. Learn more: cxasia-awards.com


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