Asia's #1 Customer Experience
Leaders Platform
CHINESE NEW YEAR PROMO!
For limited time only - Purchase 2 tickets and get one FREE when you register before 31 January. Quote "CXB2G1" when you register online!
The CX Imperative: Profitable Innovation, Purposeful Connection
Economic uncertainty and rapid technological change demand a new CX strategy. Balancing cost optimisation with genuine customer engagement is now critical for success. How can organisation balance cost efficiency with delivering exceptional customer experiences in today's dynamic market?
CX Asia Week returns this June, bringing together the region's top CX leaders to explore the strategies for navigating this complex landscape. Join us to discover how to drive profitable innovation and build lasting customer relationships.
Why CX Asia Week is Essential for You
Learn from Asia's top CX innovators
Gain insights from thought leaders and trailblazers in the customer experience arena.
Discover practical strategies
Find the equilibrium between cost optimisation and delivering value to your customers.
Network with decision-makers
Connect and collaborate with industry leaders, enhancing your professional network.
Access cutting-edge CX solutions
Explore the latest advancements in CX technology and how they can benefit your organisation.
Take away actionable insights
Equip yourself with strategies that you can implement immediately for significant impact.
Uncover the Latest Insights
The $2 Trillion Opportunity: Decoding Asia's Unique CX Evolution in 2025
The Balancing Act – Optimising Technology While Preserving the Human Touch
Value Beyond Price: Crafting Meaningful Customer Relationships
The Personalisation Paradox: Mass Customisation in the Age of Privacy
Meet Our 2025 Speakers
Teeraphol Ambhai
Head of Search Experience - Martech
Bumrungrad International Hospital
Rudy Dalimunthe
Sr. Vice President, Operations
Tokopedia
Pascal Gerard Daniel
Head of Customer Success, APAC & Japan
Nokia
Milind G
Principal AI Scientist
Mercedez Benz
Anjali Kalia
Assistant Vice President – Digital Excellence
IHH Healthcare
Priya Naidu
Customer Experience Lead
LeapFrog Investments
Vidya Sagar
General Manager, Operations
Phulay Bay, a Ritz-Carlton Reserve
Yash Sheth
Head of Customer Lifecycle Strategy – GoFood
Gojek
Alif Yahya
Assistant Vice President - Cyber Threat Intelligence
Citi
Unlock Growth: Sponsor CX Asia Week 2025
Elevate Your Brand as a Leader in CX
As Asia's #1 Customer Experience Leaders Platform, partner with us and position yourself as a trusted source for the region's thriving CX community
Connect with the Right Audience
Network with CX and Marketing decision-makers in Asia looking for innovative solutions and strategic partnerships
Maximise Your Reach And Results
Whether you're looking to generate leads, showcase your expertise, or build brand awareness, we have the perfect solution to help you achieve success
FOUNDATION EVENT PARTNER
THOUGHT LEADER
GOLD SPONSOR
BRONZE SPONSOR
EXHIBITORS
CX Asia Week Highlights
CX & Marketing leaders in Asia gathered to learn and explore the best case studies in CX
Hear from Past Attendees
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Contact us via email at enquiry@iqpc.com.sg.
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