· Identifying valuable business opportunities from customer data and insights
· Creating analytics centres of excellence to drive the business’s competitive advantage
· Achieving marketing returns on investments by measuring business profitability
· Embedding data analytics solutions to manage and process data
· Aligning technologies, training and operational plan with data analytics focus
· Ensuring data across platforms are standardised and optimised by cross-functional teams
· Assessing business opportunities with customer analytic
· Analysing and leverage digital platforms and big data to promote a destination to the right audience globally & efficiently
· Transformed local hospitality businesses better with the data analytic understanding