All Access: Customer Insights & Data Analytics 2024
September 10 & 17, 2024
| Free CX Network Webinar Series
Jaakko is an experienced CX, analytics and AI leader with a great history of working both in the digital and traditional media industry as well as in eCommerce. Currently, Jaakko is the head of customer experience at Yle (Finnish Service Mediar) leading the analytics and insights department
Day Two - September 17
10:30 AM Ask Me Anything with Advisory Board member, Jaakko Lempinen
CX Network is offering attendees the unique opportunity to put their burning questions on data analytics to one of Europe’s top experts.
Jaakko Lempinen, Head of CX for Yle, Finland’s national broadcaster, and a CX Network Advisory Board member, is joining us live for an Ask Me Anything session to answer your biggest questions on customer insights and data analytics. Jaakko can help you on:
- Using data to drive innovation and transformation
- Identifying opportunities to improve CX with AI
- Personalization and why it will continue to grow in dominance
- All things digital CX
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