The speaker Eric Smuda was part of the previous event. To review the most recent speakers list, click here.

Eric Smuda

Chief Experience Officer Likewize

Eric Smuda has built a distinguished career based on the belief that taking care of customers to drive organic growth is the most reliable way to help companies succeed. In his various roles, he has focused on translating the voice of the customer into operational improvements, new product and service introductions, and transformational customer experiences that have led to market share, revenue and profitability growth.

The list of companies he has worked for as a CX leader or consultant represents some of the most well-known brands in the world: Hertz, Avis Budget, Hewlett Packard, Walgreens, Duke Energy, Humana, Mattress Firm, and TopGolf, among others. He is currently the Chief Experience Officer (CXO) for Likewize, a device protection company based in Dallas, TX.

Check out the incredible speaker line-up to see who will be joining Eric.

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