The CX USA Exchange, February 26-27 in Fort Lauderdale brought together CX leaders across a huge range of industries in the US to capture ideas from one another, enabling crosspollination of networks and strategies to drive the CX industry forward. Check out what happened last year at CX USA Exchange.

This infographic gives an insight into the customer experience leaders attending the event, including their top investment priorities in the next 12 months and the common challenges they are currently facing. 

This report goes into the investment priorities of our audience of senior customer experiences leaders from 2019-2022. Download to see the trends and changes since the pandemic and in-depth attendee stats from 2022.