NORTH AMERICA'S PREMIER INVITATION-ONLY COMMUNITY MEETING FOR SENIOR CUSTOMER EXPERIENCE LEADERS

February 25 - 26, 2025 | Fort Lauderdale, Florida, USA
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Meet the Speakers

2025 Speakers

Dennis Wakabayashi
Dennis Wakabayashi
The Global Voice of CX
The Global Voice of CX
Eric Smuda
Eric Smuda
Chief Experience Officer
Likewize
Bradly Sax
Bradly Sax
Vice President Customer Strategy & Experience
Lendlease
Shireesh Mishra
Shireesh Mishra
Head of Data Analytics and Insights
Citi
Laura Chamoun
Laura Chamoun
Head of Customer Experience
Polestar Automotive, North America
TS Balaji
TS Balaji
VP Digital & Customer Experience
Cox Communications
Derek Petrie
Derek Petrie
VP, Customer Experience & Engagement
American Express Global Business Travel
Shilpa Mudiganti
Shilpa Mudiganti
Senior Director, CX Systems & Insights
Comcast Advertising
Alan Scally
Alan Scally
Associate Director Workforce Management
Spotify
Courtney Warford
Courtney Warford
Global Director, Customer Experience
AGCO
Marco Leon
Marco Leon
Head of Design - Wealth Management
U.S. Bank
Woody Berner
Woody Berner
Head of Design Technology
AT&T
Amy Saunders
Amy Saunders
Former SVP Customer Experience and Engagement
Novartis
Jennifer Blatz
Jennifer Blatz
Principal UX Researcher
BECU
Matt Egol
Matt Egol
Podcast Host and Best Selling Author - The CX and Culture Connection
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Marlanges Simar
Marlanges Simar
Senior Director - Customer Experience
Wallgreens
Shelly Chandler
Shelly Chandler
Senior Vice President - Merchant Services and Insights
Wells Fargo
Michael Fulvio
Michael Fulvio
Customer Experience Director
Snipes
Michael Mangione
Michael Mangione
Global Head - Digital Experience Transformation
WL Gore

Chairperson

Sean Albertson
Sean Albertson
Founder & CEO
CX4ROCKS

In Partnership With :

CX Network

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