AI and Generative AI are revolutionizing the travel and hospitality industry. In this session, we'll explore how these advanced technologies are shaping the future of travel by creating seamless and personalized experiences. We will showcase cutting-edge tools and practical applications that drive innovation and enhance customer interactions. Gain valuable insights into how AI and Generative AI are redefining service excellence and setting new industry standards.

Learning Objectives

• Experience demonstrations of cutting-edge tools and technologies transforming travel and hospitality customer experience.
• Understand how Gen AI & AI can ride with existing technology stack to enhance customer & agent experiences and improve operational efficiency.
• Gain valuable insights from the session to help improve customer interactions, and ultimately enhance the overall experience you provide to your customers.